Customer Support Software

LIVECHAT Contact Center

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.

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AutoFAQ Addin

Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

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Jitbit HelpDesk

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

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ManageEngine SupportCenter Plus

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

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Cute Live Support

Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.

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LivehelpGenie

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.

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WebPartner Test and Performance Center

"Test Early, Test Often, Test Right" Execute performance testing, system testing and URL monitoring of web applications. Web Developers, Quality Assurance and Customer Support resources can ensure data accuracy and 24x7x365 uptime of your web applications from inside or outside of your firewall. Perform Stress Testing, Load Testing, Transaction Diagnostics and URL Monitoring of HTTP/HTTPS web transactions and XML/SOAP WebServices.

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ActiveXperts Helpdesk System

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

 

MGCS

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

 

Instant Demo

Instant Demo is a Windows application that provides a new quick and easy way to create demos and tutorials of your software in the popular Flash format. Instant Demo is ideal for software demonstrations, customer support and training. Editing features include annotated text and interactive hotspots. The demos are small in size, needing only 0.1MB per minute. The Professional version adds new special effects and enhanced viewer interaction.

 

SupportCenter

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

 

Green Desktiny

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

 

Backup Manager

Backup Manager offers a 2 Week Free Trial - with no further obligation - of its automated, encrypted, offsite data backup service. Download the software and upload your data in minutes. Full customer support online or toll-free telephone. Eliminates unreliable CD's or tape drives and the time spent in doing data backups manually. Upon your satisfaction of our 2 Week Free Trial, Backup Manager's service continues with a nominal monthly fee.

 

CustomerReach

Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

 

Omni Customer Support

Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

 

PowerReuse

PowerReuse is a document assembly software designed for boosting productivity for professionals (sales, project managers, lawyers, government officials, IT professionals, consultants and customer support executives). It builds on top of Microsoft Office (Word, Excel and PowerPoint). PowerReuse lets users access Microsoft Office features through one integrated interface and provides much needed document automation features.

 

Whizlabs J2EE Certification (SCBCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 74.95$. Avail group discounts also!!

 

Adept XML to MDB Conversion Wizard

Converts XML to MS Access(MDB or ACCDB).Automatically maps elements & attributes to columns.Builds relationships between tables mirroring XML structure using primary & foreign keys.Can merge & extract data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

 

PopupDummy!

PopupDummy! popup killer provides real-time protection from popups, adware, spyware, harmful web browser plug-ins, harmful activex installers, drive-by downloads, and web browser hijackers.

 

Whizlabs Java Certification (SCJP 1.4) Online Training

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the Sun certified (Java) certification exam with its instructor-led ,online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee Whizlabs also provides "24x7 customer support" to be able to assist its clients at all times.

 

gljakal''s To Do

Are you ready to boost your productivity? Gljakal's to do is an easy to use program to keep track of the things you have to do. Perfect for project management, customer support, brainstorming or any activity that requires some planning, it is so simple that you'll actually use it!

 

Webroot Desktop Firewall

New from the makers of Spy Sweeper! Webroot Desktop Firewall offers great two-way protection. It keeps your data safe while also keeping hackers out! Novice users will appreciate the easy setup of Webroot Desktop Firewall, while experts can fine tune it to their advanced needs using the sophisticated features and options. The software is backed by free customer support.

 

Whizlabs WebLogic 7.0 Exam Simulator

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the BEA certified (WebLogic) certification exam with its simulator comprising of 500 questions, spread across 5 mock exams and a quiz, and all based on the latest pattern of the actual exam. Whizlabs also provides "24x7 customer support" to be able to assist its clients at all times.

 

Vacation Rental Tracker Plus

Vacation Rental Tracker Plus is an easy-to-use rental management software suite for anyone who rents property on a short term basis. * Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. * A Customer Database is maintained with a History of past rentals and credit information. * An Availability Checker shows at a glance what units are Rented, Reserved, or Available. * Mac and Windows

 

Intertech DVD Ripper

Use Intertech DVD Ripper now and see how easy video conversion can be. This program will keep the sound and video quality of the original DVD. It offers fast conversion speed and will save you a lot of time. The software can rip the whole DVD, just the movie itself or you can choose what portions you want it to rip. This program can handle all commercial DVDs. It can rip DVDs, IFO and VOB to MPEG, AVI and DIVX format.

 

QX Invoice

We designed QXInvoice to make invoice creation an easy task. Despite the fact that it is a very powerful application, we managed to create very intuitive and user-friendly interface. It uses plain English terms; you don't have to be an accountant or computer guru to use this software, and it comes with unlimited customer support.

 

Whizlabs Linux Certification (RHCE) Certification Online Training

Ensure your success in Linux Certification (RHCE) exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is a highly convenient and cost effective training. Avail group discounts also!!

 

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.

 

Swift XML Converter

Query & extract selected data from XML without having to learn XPath, XSL, etc.Extract XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.

 

TZO Dynamic DNS Client with Photo Sharing

TZO uses true dynamic DNS client/server technology to fix static domain name to a dynamic IP addresses. This allows Internet users with Cable, DSL and dialup Internet connections to host their own photo server,website, FTP server, mail server, game servers, or any other TCP/IP service from a PC at your home or office. The new TZO client software has many new features, including a fully functional free web server. Easy to use, Free 30 day trial

 

Huelix ScreenPlay Screen Recorder

Huelix ScreenPlay Screen Recorder is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.

 

Free Registry Cure 2007

Developed to utilize the most current technology in registry cleaning, RegCure is the most advanced prevention and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is the PC fix preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to fix your PC's windows registry in the way that is most comfortable for you.

 

Magic Blog

Magic Blog, a simple yet sophisticated blog, is the world's easiest to use blog software. There is no need to register or login, or even submit. Magic Blog uses cutting edge Ajax technology to automatically submit posts and they appear immediately. Instant Gratification! Uses PHP and Mysql. Free installation service.

 

Exult XML Conversion Wizard

Converts XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.New! Merge data from two or more tables for extraction.Speed improved in version 2.

 

Adept XML to XLS Conversion Wizard

Converts XML to MS Excel(XLS).Elements & attributes automatically mapped to columns.Builds relationships between tables mirroring XML structure using primary and foreign keys.Merges & extracts data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

 

Xtreeme MailXpert Standard Edition

Mail processing software for Windows. Using this application you can create discussion mailing lists and autoresponders, send bulk mails to your customers and more. Message personalization ("Dear John" instead of "Dear Customer"), fast sending engine, built-in SMTP server (no need to use your ISP's), HTML and plain text messages and much more...

 

Advanced Robots.txt Generator

Create your robots.txt files in seconds and maintain them easilly and effortlesly with the unique utility Advanced Robots.txt Generator. The software supports 300 robots, works in a WYSWIWYG visual way and comes with full documentation and unlimited customer support. It's features include automatic creation of Robots.txt files, automatic uploading, comparison with previously saved project, online/offline documentation, manual, free upgrades etc

 

TSC - Loan Calculation - Advanced Edition

TSC - Loan Calculation Software is a full featured loan calculation software that will calculate your loans completely and precisely to the penny. With a simple user-friendly interface, TSC - Loan Calculation Software will display a graphical representation of where your payment is going, an integrated side-by side savings calculator and the yearly details of the loan.

 

Free Registry Cure 2009

Developed to utilize the most recent technology in registry cleaner software, RegCure is the most advanced repair and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is registry cleaner preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to repair your PC's Windows registry in the way that is most comfortable for you.

 

Quick-Type

You can turn into a speed typist INSTANTLY with Quick-Type, the world's only typing automation tool. Quick-Type can automate your typing for you. You simply give Quick-Type all the common pieces of text you type, along with a keyword for each of them. Then whenever you type that keyword in future, it gets replaced with your text... literally saving you DAYS every single month!

 

Whizlabs Java Certification (SCWCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 64.95$. Avail group discounts also!!

 

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